Frequently asked questions
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Naples Pelvic Health is an out of network, fee-for-service provider. We do, however, accept Medicare part B. Each session is a direct one-on-one with a Doctor of Physical Therapy. As a small private practice, our primary goal is to provide the highest quality of care to our patients.
For commercial insurance, payment is due at the time that services are rendered, meaning you will never receive surprise medical bills. Unlike larger corporate clinics that work within constraints of insurance contracts, we choose to operate outside of these agreements to ensure we can deliver personalized, effective treatment tailored to each patient’s unique needs. Unfortunately, many insurance companies impose limitations that can hinder our ability to offer the level of care we believe you deserve.
In order to provide this level of care and attention, full payment is required at the time of service. While we understand that paying upfront may not be ideal for everyone, you will be provided with all the necessary documentation to submit claims to your insurance for potential reimbursement.
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You can expect a full work-up on the lumbar spine, pelvis, and hip region. Time permitting during that first session, your abdomen will also be evaluated. Otherwise, it will be a part of your next session. We start externally and move internally. Within your comfort level, there is an internal exam of the pelvic floor for muscle tension and strength. It is no different than looking at the knee and surrounding tissues – just a different part of the body! If you are not comfortable with an internal assessment, it can be deferred until you become more at ease with your therapist. An internal assessment will never take place until you are 100% on board.
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In the state of Florida, you have direct access to a physical therapist and you do not need a referral for the first 30 days when seeing a physical therapist.
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In the state of Florida, you do not need a referral for trigger point dry needling by a physical therapist for the first 30 days of being seen.
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Dry needling is a muscle release technique that uses a non-hypodermic needle (the same as an acupuncture needle) in order to release tight muscles/trigger points in the muscle. There is no injectable during this treatment and there is no anesthesia needed. Though it can, needling does not typically comprise the entire physical therapy session. It can be used with or without electrical stimulation.
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As pain is very subjective, it is difficult to determine how one will be affected. The “bell curve” of the population will typically feel discomfort that will be alleviated within a few hours to 1-2 days. This should also be accompanied by a significant decrease, if not complete alleviation of the pain that brought you to Naples Pelvic Health.
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Yes, you will need an evaluation prior to being dry needled in order to gain insight into the appropriate areas that need treatment. There is the possibility of being dry needled within that first session (your evaluation).
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There is a 24-hour cancellation policy in place. Please notify your therapist within that timeframe or be subject to a $200 cancellation fee. There are, of course, stipulations such as illness due to flu, extreme weather, emergencies, etc.
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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one (1) business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure you save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.